jitaice Privacy Policy

1. Introduction and Scope of Policy

jitaice is a trusted online casino and betting platform for players in Bangladesh. We take the privacy of our users very seriously. This Privacy Policy explains how jitaice collects your personal information, how it is used, with whom it is shared, and how it is kept secure.

This Policy applies to the website https://jitaice.lat and all services, mobile versions, and applications under it. When you register on our platform, log in, or use our services in any way, you fall under the scope of this Privacy Policy.

jitaice believes that transparency and trustworthiness are the core foundation of a healthy player-platform relationship. That is why we are presenting every aspect of our data practices to you in a clear and straightforward manner.

2. What Types of Information We Collect

jitaice collects various types of information for different purposes. The categories of information we collect are described below:

2.1 Identity Information

When you register on jitaice, we collect your full name, date of birth, email address, mobile number, and other identity-related information. This information is essential for verifying your account and ensuring security.

2.2 Financial Information

For deposit and withdrawal processing, we collect payment method details such as bKash, Nagad, Rocket, or Upay account numbers. However, we never collect your full bank account PIN or password.

2.3 Technical Information

When you use our platform, we automatically collect certain technical information, which includes:

• IP address and device information
• Browser type and version
• Operating system information
• Time and date of site access and browsing
• A log of which pages were visited
• Information obtained from cookies and similar tracking technologies

2.4 Transaction and Gaming Information

A record of each of your deposits, withdrawals, bets, and gaming activities is stored in our system. This information is used to implement responsible gaming policies, resolve disputes, and prevent fraud.

3. Purpose of Data Collection

jitaice uses your information only for specific, lawful, and clearly defined purposes. The main purposes for which we use your information are as follows:

• Account Management: To create, verify, and keep your account secure.
• Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer.
• Service Improvement: To enhance the user experience and develop new features.
• Fraud Prevention: To detect and prevent illegal activity.
• Legal Compliance: To comply with applicable laws and regulations.
• Customer Support: To resolve your complaints and issues.
• Responsible Gaming: To identify and prevent the risk of excessive gambling.
• Promotional Communications: To send you offers and updates, subject to your consent.

4. Data Storage and Security

jitaice takes industry-standard technical and organizational measures to ensure the security of your personal information.

4.1 Encryption Technology

Our platform uses SSL (Secure Socket Layer) encryption for all data transfers. This means that all information exchanged between you and our servers remains encrypted and cannot be read by third parties.

4.2 Access Control

Only authorized personnel can access your information for necessary reasons. Every access is logged and regularly audited.

4.3 Retention Period

We retain your information for as long as your account is active or as needed to provide services. Due to legal obligations, some information may be retained for a defined period even after account closure.

5. Sharing Information with Third Parties

jitaice never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Providers

For specific services such as payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical support, we share limited information with selected trusted partners. These partners are contractually bound to comply with our privacy standards.

5.2 Legal Requirements

If required by a court order, regulatory authority directive, or legal obligation, jitaice may be required to provide relevant information.

5.3 Fraud Prevention

Information may be shared with relevant authorities as needed to prevent illegal activity, money laundering, or fraud.

6. Cookie Policy

The jitaice website uses cookies and similar technologies. Cookies are small text files stored in your browser.

6.1 Types of Cookies We Use

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: To remember your preferences (such as language or settings).
• Analytics Cookies: To monitor and improve site performance.

You can control or delete cookies through your browser settings, however, disabling certain essential cookies may affect the functionality of the platform.

7. Your Rights

As a user of jitaice, you have the following rights over your own information:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request deletion of your information.
• Right to Restrict Processing: You may request that the use of your information be limited for specific purposes.
• Right to Object: You may request at any time to stop marketing-related communications.
• Right to Data Portability: You may request to receive your information in a structured format.

To exercise these rights, contact us at [email protected]. We will process your request within a reasonable time.

8. Protection of Minors' Information

jitaice is for users aged 21 and above only. We do not knowingly collect or process information from anyone under the age of 21. If we learn that a minor has created an account, that account and its associated information will be deleted immediately.

If you believe a minor is using our platform, please notify us at [email protected].

9. International Data Transfers

Our servers and service providers may be located in various countries. Your information may be transferred to these countries. However, we ensure that such transfers are carried out in a secure manner and in compliance with the terms of this Privacy Policy.

10. Third-Party Links and Services

The jitaice platform may integrate software from game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe. These third parties have their own privacy policies, and jitaice is not responsible for their data collection practices.

Payment providers (bKash, Nagad, Rocket, Upay) have their own user agreements and privacy policies, which apply to transactions on their platforms.

11. Security Breach Notification

If for any reason the security of your information is breached and it creates a high risk to your rights and freedoms, jitaice will notify you within a reasonable time. We are committed to investigating security incidents and taking corrective action.

12. Changes to This Policy

jitaice may update this Privacy Policy from time to time. For any significant changes, we will update the "Last Updated" date at the top of the page and, where necessary, send a notification to your registered email.

Continuing to use the platform after a revised policy is published will be considered acceptance of the updated policy. We therefore recommend reviewing this page regularly.

13. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

This Privacy Policy should be read together with the jitaice platform's Terms and Conditions and Responsible Gaming policy.