For ages 21+

jitaice's commitment to responsible gaming

jitaice believes entertainment should always be controlled and safe. Use our tools and guidelines to set your own limits and keep the fun on your terms.

Important Warning

Gambling is a form of entertainment — not a source of income. There is no guarantee of winning in any form of gambling. Never spend more than you can afford. If gaming becomes a source of stress rather than enjoyment, please seek help.

21+

Age restrictions are strictly enforced

Age limits and verification

jitaice is only for people aged 21 and above. Age verification is mandatory at account registration. We follow a strict identity verification process to prevent fraudulent registration by minors.

If there are any underage members in your household, please keep your device and account details secure. If you notice any suspicious activity, inform our support team immediately.

  • Age verification is mandatory at registration
  • Accounts belonging to minors are closed immediately
  • Family protection advice is available for parents

Responsible gaming tools

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately, and increasing it requires a 7-day waiting period.

Self-Exclusion

Lock your account for a set period or permanently. No marketing messages will be sent during self-exclusion.

Time-Out

Take a break from 24 hours up to 6 weeks. Account access is completely suspended for the duration of the break.

Loss Limit

Set a maximum amount you can lose within a given period in advance. Once the limit is reached, gaming stops automatically.

Bet History

Review your complete bet history and transactions at any time. All activity is recorded to ensure full transparency.

24/7 Support

Our Bengali-language live chat support team is always ready for any issue. Get instant help with any responsible gaming question.

Signs of a problem

If you notice any of the following signs in yourself, it is important to seek help.

You are spending beyond your means and considering borrowing money to play.

You keep returning to play in order to recover money you have lost.

You are hiding your gaming from family or friends.

You have tried to stop playing but keep failing to do so.

You are prioritising gaming over work, studies, or family responsibilities.

You feel restless or irritable when you are unable to play.

You are experiencing stress, anxiety, or depression because of gambling.

If you identify any of the signs above, contact jitaice's 24/7 live chat support or email [email protected]. We are always ready to help you find the right support.

How to use the tools

How to set a deposit limit

  • Log in to your account and go to "Account Settings".
  • Select the "Responsible Gaming" section.
  • Enter your daily, weekly, or monthly limit as a money amount.
  • Confirm — the limit will take effect immediately.

Lowering a limit is immediate, but increasing one requires a 7-day wait.

How to activate self-exclusion

  • Find the "Self-Exclusion" option in your account settings.
  • Choose the duration you prefer — from 30 days up to permanent.
  • State a reason and confirm.
  • Your account will be locked immediately and no promotional messages will be sent.

For permanent exclusion, contact support to reactivate.

How to take a time-out

Go to "Responsible Gaming" settings and choose "Time-Out". Select the duration that suits you — 24 hours, 7 days, 1 month, or 6 weeks. During the break your account will be completely inactive and no deposits or withdrawals can be made.

Your account will not reactivate automatically when the break ends — you will need to log back in yourself.

Realistic budget planning

The most important part of responsible gaming is setting a budget. Decide in advance how much money you can spend on entertainment — just as you would budget for a cinema or a restaurant.

  • Only play with surplus money — what is left after covering your necessary expenses.
  • Do not play in the hope of recovering lost money.
  • Avoid playing while drinking or under emotional stress.

Help is always within reach

Is gaming becoming a problem? You are not alone. jitaice's 24/7 Bengali live chat support team is here for you. Reach out without hesitation about any concern or question.

Email: [email protected]

Responsible Gaming FAQ

A deposit limit takes effect immediately once set. There is no waiting period when lowering a limit. However, if you want to increase a limit, a 7-day cooling-off period applies for your safety.

Yes. Playing or placing bets is not possible during self-exclusion, but you can withdraw any balance remaining in your account. Contact our support team for the withdrawal and they will help you complete the process.

No. jitaice is strictly for people aged 21 and above. Age is verified at registration, and if an underage account is identified it is immediately closed and any deposited funds are returned.

Yes, completely free. Deposit limits, self-exclusion, time-outs, and loss limits are all available at no cost in your account settings. There are no extra fees for using any of these tools.

The minimum deposit at jitaice is ৳500. However, the "safe" amount depends entirely on your personal financial situation. Only spend money whose loss would have no impact on your daily life. Keep gaming in the realm of entertainment.

You can speak directly in Bengali via jitaice's 24/7 live chat, or email [email protected]. Our support team is ready to give advice on responsible gaming and to activate any tool, including self-exclusion.

Enjoy jitaice safely

Follow the responsible gaming rules and enjoy jitaice's games today.

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